FAQ - Frequently Asked Questions

πŸ›οΈ Product Questions

What sizes are available?
We offer a wide range of sizes to fit all body shapes. Check out our size guide on each product page to find the perfect fit.

How to choose the right size of compression socks?
Measure your calf circumference and refer to the size guide. For tights, also take your hip and waist measurements. Contact us for personalized advice.

What level of compression do your socks offer?
Our compression socks provide optimal graduated support to improve blood circulation, reduce varicose veins and relieve tired legs.

Are compression socks suitable for sports?
Yes! Our sports compression socks are specially designed to improve performance, reduce muscle fatigue, and accelerate recovery.

Are fleece tights really warm?
Absolutely! Our padded fleece tights with warm lining are perfect for fall and winter, providing comfort and warmth while remaining discreet.

What is the composition of the materials?
Our products are made with high-quality, breathable, and durable materials. The exact composition is indicated on each product sheet.

How do I care for my compression socks and tights?
Hand wash or machine wash at 30Β°C recommended. Avoid tumble drying. Lay flat to dry to maintain elasticity and compression properties.

πŸ“¦ Questions about ordering

How to order?
Add your items to your cart, enter your shipping information, and proceed to secure payment. You will receive a confirmation email.

What payment methods do you accept?
We accept credit cards (Visa, Mastercard), PayPal and other secure payment methods.

Can I change my order?
You can modify your order within 2 hours of validation, by contacting us quickly.

How do I track my order?
You will receive a tracking number by email as soon as your order is shipped.

↩️ Questions about returns

Can I return a product?
Yes, you have 14 days to return your unworn items in their original packaging.

How to return?
Contact us to obtain a return label. Return shipping costs are your responsibility unless defective.

When will I be reimbursed?
Refunds are made within 5-7 working days after receipt and verification of your return.

πŸ“ž Practical questions

How to contact you?
Email: nicksylvano@gmail.com
Response within 24 hours on average

Do you offer personalized advice?
Absolutely! Don't hesitate to contact us for advice on choosing your products according to your specific needs (sport, medical, daily comfort).

Do you have a physical store?
We are a specialized online store, which allows us to offer you the best prices and an optimized selection.

A question that isn't listed here?
Contact us, we will be happy to help you!