General Terms and Conditions of Sale
💕 General Terms and Conditions of Sale (GTC) — MYNICKY
Last updated: November 1, 2025
Welcome to Mynicky.com 💖
By visiting our site and making a purchase, you agree to our General Terms and Conditions of Sale.
We encourage you to read them carefully before placing any order. At MYNICKY, your comfort and satisfaction are our priority.
1. Who are we?
The website www.mynicky.com is operated by MYNICKY , an online store for comfort and well-being for active women , based in Belgium.
Legal information:
Ekongolo Mingolé, Nick – Independent
Address: Binnenstraat 15, 9450 Haaltert, Belgium
Company number (BCE): 1021.874.412
VAT number: BE 1021.874.412
📧 Contact: nicksylvano@gmail.com
📞 Phone: +32 474 38 99 42
2. Products and availability
We do our best to ensure that the photos and descriptions of our products are true to reality.
However, differences in color, texture, or presentation may exist depending on screens, lighting, or available stock.
All our products are offered subject to availability .
MYNICKY reserves the right to modify, withdraw or stop the sale of a product at any time without notice, particularly in the event of stock shortage or unavailability from our suppliers.
If a product is unavailable after your order has been validated, we will inform you as soon as possible and offer you a full refund or an equivalent replacement product.
3. Prices and payments
The prices displayed on www.mynicky.com are indicated in euros (€) and include the applicable VAT according to the country of delivery.
Delivery charges, if applicable, are clearly indicated before final order confirmation.
MYNICKY reserves the right to change its prices at any time, but products will be billed based on the rates in effect at the time the order is validated.
Accepted payment methods:
Payment is secure and can be made using the methods offered on the site (credit card, PayPal, Shopify Payments, etc.).
All transactions are protected by an SSL/TLS certificate and comply with PCI-DSS security standards.
4. Orders
Once your order has been validated and the payment confirmed, you will receive an email confirmation summarizing the details of your purchase.
MYNICKY reserves the right to refuse or cancel an order in the following cases:
- Unauthorized or fraudulent payment
- Insufficient stock or product unavailability
- Incomplete or incorrect delivery information
- Suspicious activity or activity not in accordance with our conditions
In case of cancellation, you will be notified by email and fully refunded within 14 days.
5. Delivery
Deliveries are made to the address provided when the order was placed.
Delivery times:
Delivery times may vary depending on the destination, the chosen carrier and logistical conditions (generally between 7 and 21 working days for international deliveries).
Estimated delivery times are provided on the product page and during the order confirmation process.
Responsibility :
We make every effort to deliver quickly and in the best possible condition. However, MYNICKY cannot be held responsible for delays beyond its control (strikes, customs, weather conditions, health restrictions, etc.).
Order tracking:
A tracking number will be sent to you by email as soon as your package is shipped.
In case of lost or damaged package, contact us at nicksylvano@gmail.com within 48 hours of receipt.
6. Right of withdrawal, returns and exchanges
At MYNICKY, your satisfaction is essential 💌
In accordance with European legislation, you have a period of 14 days from the receipt of your order to exercise your right of withdrawal, without having to justify a reason.
Return conditions:
Returned items must be:
- Unworn, unwashed and unused
- In their original packaging with all labels
- Accompanied by the invoice or order form
Products excluded from the right of withdrawal:
For hygiene reasons, some products cannot be returned once the seal has been opened (if applicable).
Return procedure:
To initiate a return, contact us at nicksylvano@gmail.com specifying your order number and the reason for the return.
We will provide you with detailed instructions for the return.
Return shipping costs:
Return shipping costs are the responsibility of the customer, except in the case of an error on our part (defective product, delivery error, non-compliant item).
You will be informed of the estimated return costs before finalizing your request.
Refund :
Once we have received and verified your return, we will process the refund within a maximum of 14 days using the same payment method used for the purchase.
Initial delivery charges are non-refundable, except in the case of a defective product or an error on our part.
Exchanges:
If you wish to exchange an item (size, color), please contact us at nicksylvano@gmail.com. We will do our best to accommodate you, subject to stock availability.
7. Legal Guarantees
In accordance with European legislation, all our products benefit from the following legal guarantees:
Guarantee of conformity (Article L217-4 of the European Consumer Code):
You benefit from a 2-year conformity guarantee from the date of receipt of the product.
During this period, you can request the repair or replacement of the defective product free of charge.
Warranty against hidden defects:
You are also protected against hidden defects that render the product unfit for its intended use.
To assert your rights, contact us at nicksylvano@gmail.com with a description of the defect and photos if possible.
8. Protection of personal data (GDPR)
Your personal data (name, surname, address, email, telephone, payment information) is collected solely for the processing of your orders and the management of our customer relationship.
They are protected in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and current Belgian legislation.
MYNICKY never sells, rents, or shares your information with third parties without your consent.
You can exercise your rights (access, rectification, erasure, objection, data portability) at any time by writing to: nicksylvano@gmail.com
For more detailed information, please see our [Privacy Policy] .
9. Responsibility
MYNICKY is committed to providing quality products and attentive customer service.
However, MYNICKY cannot be held responsible:
- Indirect damages resulting from the use of the products
- Delivery delays beyond his control
- Errors in data entry or information provided by the customer during the ordering process
In the event of a dispute, MYNICKY's liability will be limited to the amount of the order in question.
10. Intellectual Property
All elements present on the website www.mynicky.com (texts, images, logos, graphics, videos, etc.) are protected by copyright, trademark law and/or database law.
Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without the prior written authorization of MYNICKY.
11. External Links
Some links on our site may redirect to other websites (social networks, partners, payment providers).
MYNICKY is not responsible for the content, privacy policies or practices of these third-party sites.
We advise you to read their terms and conditions carefully before using them.
12. Applicable Law and Dispute Resolution
These General Terms and Conditions of Sale are subject to current Belgian and European legislation .
Amicable settlement:
In case of dispute, we invite you to contact us first at nicksylvano@gmail.com in order to find an amicable solution.
Mediation:
In accordance with European regulations, you can use the European Commission's online dispute resolution (ODR) platform free of charge:
🌐 https://ec.europa.eu/consumers/odr
Competent jurisdiction:
In the absence of an amicable solution, any dispute will be submitted to the competent Belgian courts .
13. Amendments to the General Terms and Conditions of Sale
MYNICKY reserves the right to modify these General Terms and Conditions of Sale at any time.
The changes will take effect as soon as they are published on the website. The "Last Updated" date will be updated accordingly.
We encourage you to check this page regularly to stay informed of any changes.
Orders in progress remain subject to the conditions in effect at the time of their validation.
14. Contact
For any questions, suggestions or complaints regarding our General Terms and Conditions of Sale, you can contact us:
📧 nicksylvano@gmail.com
📞 +32 474 38 99 42
📍 Binnenstraat 15, 9450 Haaltert, Belgium
🌐 www.mynicky.com
Thank you for trusting MYNICKY — your comfort and well-being boutique that combines quality, elegance and everyday relief 💕